Over the last few days of vacation, I’ve seen a Delta stewardess speak with arrogance (an exaggerated display of one’s own importance) and a Grand Canyon bus driver shout instructions with anger. Their tones bordered on abuse. Their voices were harsh. Why? What was it that caused them to act irresponsibly toward those they had…
Have you ever wondered how Broadway professionals keep their performances from receding into stale repetitions of old lines? Night after night – matinees and evening performances … How do actresses and actors keep displaying Tony award-winning acting and choreography – within the same old routines? For several years, I performed each summer in a series…
Yesterday, I was in a health foods store in Arizona – enjoying some R and R with my lovely bride and I began to think again about “The Power of Tone.” Louise was the cashier at checkout. This is a beautiful part of our great country. I find an incredible strength and peace in the red…
This past week I flew Delta from Knoxville, TN to Savannah, Georgia. On the leg from Knoxville to Atlanta, I noticed the ‘tone’ of my stewardess – especially during the familiar “turn off all electronic devices.” I could not get my computer turned off in time for her. And, as she passed by, she said…